Effective Date: 05/03/2026
Last Updated: 05/03/2026

Privacy Policy

Who We Are

Robert Walker Haulage LTD is a forklift transportation and logistics company registered in the United Kingdom.

Registered Address: Robert Walker (Haulage) Ltd
Hall Lane, Manor Works
Woodley
Stockport
SK6 1PR
Email: sales@rwalkers.co.uk
Phone: 0161 430 2618

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We collect personal data when you:

Submit a quote request
Complete a contact form
Contact us via email
Interact with our website

The data we may collect includes:

Full name
Email address
Phone number (if provided)
Company name (if provided)
Details relating to your transport enquiry
IP address
Website usage data (via cookies, where consent is given)

We do not collect payment information via this website.

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to your enquiry
To provide a transport quote
To communicate regarding services requested
To improve our website and services
To maintain website security

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interest
To respond to enquiries and provide requested information.

Contractual Necessity
Where processing is required to provide services you have requested.

Consent
Where you have provided consent via our cookie banner for analytics or optional cookies.

5. Cookies

Our website uses cookies to improve functionality and analyse usage.

We use Complianz to manage cookie consent in compliance with UK GDPR and PECR regulations.

Cookies fall into the following categories:

Essential cookies (required for website functionality)
Analytics cookies (used only with your consent)

Analytics cookies are not activated until you provide consent via our cookie banner.

You can manage or withdraw your consent at any time through the cookie settings available on our website.

For more information, please refer to our Cookie Policy.

6. Data Retention

We retain enquiry data only for as long as necessary to:

Respond to your enquiry
Provide services
Comply with legal obligations

Typically, enquiry data is retained for up to 12 months unless a contract is formed or longer retention is required for legal purposes.

7. Data Sharing

We may share your data with trusted third-party service providers where necessary for business operations, including:

Website hosting providers
Email service providers
Analytics providers (where consent is given)
IT security providers

All third parties are required to respect the security of your personal data and process it in accordance with the law.

We do not transfer personal data outside the UK unless appropriate safeguards are in place.

8. Website Security

We take appropriate technical and organisational measures to protect your data.

This website uses:

SSL encryption (HTTPS) to secure data transmission
Wordfence security monitoring to protect against unauthorised access, malware, and cyber threats
Secure server hosting

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights Under UK GDPR

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request transfer of your data (where applicable)

To exercise any of these rights, please contact us at: sales@rwalkers.co.uk

10. Complaints

If you are unhappy with how we process your data, you have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you approach the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.

The latest version will always be published on this page.